Shipping Policy

Whitney Jae is committed to ensuring that your products are delivered safely and in a timely manner. Please review our shipping policy for more details.

Shipping Schedule:

• All orders are processed and shipped on Mondays, unless otherwise stated.
• If you place an order after 12 PM EST on Sunday, your order will be shipped the following Monday.
• Pre-orders will have a specific shipping date indicated at the time of purchase.

Shipping Carrier:

• We primarily ship through USPS, ensuring that your package arrives securely and efficiently.

Estimated Shipping Times:

• Once your order is shipped, USPS delivery times typically range from 3-7 business days, depending on your location.
• You will receive a tracking number via email as soon as your order is shipped.

Pre-Orders:

• Products available for pre-order will include an estimated shipping date. Please refer to the product page for details on when your pre-order will be shipped.

Shipping Rates:

• Shipping costs are calculated at checkout based on the weight of your order and your shipping destination.

Order Issues & Delays:

• If there are any issues with your order (e.g., address errors or unforeseen shipping delays), we will notify you as soon as possible.
• Whitney Jae is not responsible for any lost or delayed packages due to errors made by USPS.

International Shipping:

• At this time, we only offer shipping within the United States.

Contact Us: For any questions regarding your order or shipping, please reach out to us at thelocstation@gmail.com for assistance.